FAQs
What are the different types of TIQs?
Unbalanced Returned Premium (URP)
This TIQ indicates that a return premium transaction or cancellation transaction has been submitted with premium greater than the total premium submitted for that particular policy term. The Unbalanced
Returned Premium (URP) TIQ is a financial TIQ. FSLSO staff members cannot manually accept financial TIQs, they can only be corrected and accepted by the user.
Unbalanced Returned Policy Fees (URF)
A transaction will
be questioned if the policy fees submitted with a return premium transaction or a cancellation are greater than the total policy fees submitted for that particular policy term. The Unbalanced Returned Policy Fees (URF) TIQ is a financial TIQ. FSLSO
staff members cannot manually accept financial TIQs, they can only be corrected and accepted by the user.
Tax Status 2 (TS2)
This tax status should only be used when insuring risks of the state government, counties,
municipalities, or their agencies. Due to this exemption status, all new business and renewal transactions (initiating transactions) are questioned when submitted to allow an FSLSO staff member the opportunity to verify the exemption. Documentation
may or may not be requested by an FSLSO staff member. Once the staff member is satisfied the insured is, in fact, exempt from the tax and service fee, the questioned transaction will be manually accepted by an FSLSO staff member.
Tax Status 4 (TS4)
This tax status was specifically created for property policies covering hospitals that are members of an alliance. This tax status is exempt from the surplus lines tax, service office fee, and assessments. However, the EMPA surcharge applies. Due
to this exemption status, all new business and renewal transactions (initiating transactions) are questioned when submitted to allow an FSLSO staff member the opportunity to verify the exemption. Documentation may or may not be requested by a FSLSO
staff member. Once the staff member is satisfied the insured is, in fact, exempt from the tax and service fee, the questioned transaction will be manually accepted by an FSLSO staff member.
Tax Status 5 (TS5)
This tax status was created for entities that are exempt from the surplus lines tax, service fee, assessments, and the EMPA surcharge but are required to be filed by law because they are premium-bearing. Due to this exemption status, all new business and
renewal transactions (initiating transactions) are questioned when submitted to allow an FSLSO staff member the opportunity to verify the exemption. Documentation may or may not be requested by an FSLSO staff member. Once the staff member is satisfied the insured is, in fact, exempt from the tax and service fee, the questioned transaction will be manually accepted by an FSLSO staff member.
Standalone Type 2 Transaction (SA2)
This TIQ occurs when an additional premium
transaction has been filed, and no existing new business or renewal filing is present. The Standalone Type 2 Transaction (SA2) TIQ can only be corrected by the user.
Credit Verification (CV)
This TIQ occurs when a return
premium or cancellation transaction has been submitted that meets certain guidelines set forth by FSLSO. The Credit Verification (CV) TIQ has to be worked by an FSLSO staff member, and documentation of the credit is required. If you receive a questioned
transaction for this reason, you can be proactive and upload a copy of the endorsement in SLIP+ and submit it to FSLSO. If the documentation is not uploaded in SLIP+, an FSLSO staff member will email you for the documentation.
Extends Policy Expiration Date (EE2)
An EE2 TIQ occurs when an endorsement is filed that extends the policy expiration date for 365 days or more. The Extends Policy Expiration Date (EE2) TIQ was implemented to allow FSLSO to charge the most current premium taxes, service fees, and assessments.
While extending the expiration date on an insurance policy is common practice, it can impact tax collection accuracy. Collecting the most current tax rate is critical when handling assessments for other state entities and protecting consumers. That is why we ask you to file a renewal transaction when extending the policy expiration date for 365 days or more, even if the insurer did not renew the policy. The rate charged is determined by the effective date of the most current new business or renewal transaction filed.
For example, the Service Office fee has changed several times in recent years. In January 2020, the Service Office fee was 0.1% but changed to 0.06% for all new and renewal policies with an effective date on or after April 1, 2020. If an agent had a policy effective January 1, 2020-January 1, 2021 and extended the expiration date to January 1, 2022, by an additional premium endorsement, FSLSO staff would direct the filer to submit a renewal transaction effective the anniversary date of January 1, 2021, in order to update the Service Office fee to 0.06%. If an additional premium was filed, the Service Office fee would continue at 0.1% due to the January 1, 2020 new business transaction effective date.
To correct an EE2 TIQ, you must change the endorsement transaction to a Renewal via SLIP+.
Unknown or Ineligible Surplus Lines Agent (NAG)
This TIQ will occur if the agent was not licensed and/or appointed on the effective date of the policy. The Unknown or Ineligible Surplus Lines Agent (NAG) TIQ has to be worked by an FSLSO staff member and can be caused for several reasons, such as a temporary lapse of the agent’s surplus lines self-appointment. A Florida surplus lines agent is required to be licensed and self-appointed when placing business.
Unknown or Ineligible Insurer (NIN)
This TIQ can occur when the transaction has an incorrect insurer NAIC number or the insurer is not an eligible surplus lines insurer. The Unknown or Ineligible Insurer (NIN) TIQ will occur when the user has selected “Other Surplus Insurer”
from the insurer drop down menu or submits through Batch. “Other Surplus Lines Insurer” should only be used when placing 12.5% or less of the coverage with an ineligible insurer pursuant to 626.918(6), F.S. If the transaction is questioned
for this reason, an FSLSO staff member will accept the questioned transaction after receipt of proper documentation. This TIQ also occurs when an insurer has changed their name midterm during the policy, and an endorsement is filed with the insurer’s
previous name. The user will need to make this correction.
Invalid Coverage Code/Tax Status Combination (CTS)
A transaction will be questioned if a coverage code is submitted with a tax status that does not apply
to that particular coverage code.
Please note: This TIQ type only occurs as a result of submissions made via Batch. The SLIP+ environment is programmed so this will not occur.
Certain coverage codes, such as motor truck cargo, ocean marine, and aviation, are exempt from the surplus lines premium tax and have a specific tax status. SLIP+ has been programmed to only allow each coverage code’s specific tax status, however Batch
allows all tax statuses which will create this questioned transaction. Only the user can correct this questioned transaction.
Eligible Agency Not Found (NAY)
This TIQ occurs when a transaction is submitted with an
agency that is no longer active in our database. The Eligible Agency Not Found (NAY) TIQ will need to be worked by an FSLSO staff member. Florida requires each place of business that engages in any activity that may be performed only by a licensed
insurance agent to hold an insurance agency license. If the agency license number you are filing under is no longer active in our database, you will receive this questioned transaction.
There may be steps you need to follow to update your agency information. An FSLSO staff member will advise what steps need to be taken, if any.
Zero Premium (ZP)
This TIQ occurs when a transaction is submitted with a 0 in the premium field and a dollar value in the policy fee field. The Zero Premium (ZP) TIQ can only be accepted by an FSLSO staff member.
An FSLSO staff member will review each ZP TIQ to determine the validity of the additional fee and either accept the questioned transaction or inquire further.
An FSLSO staff member will review each ZP TIQ to determine the validity of the additional fee and either accept the questioned transaction or inquire further.
Future Effective Date (FED)
Transactions that are submitted
more than six months in advance of the effective date are questioned in order to verify the validity of the effective date. If you receive the Future Effective Date (FED) TIQ, verify the effective date of the transaction. Typically the user has made
a simple error and entered the incorrect year. If this is so, edit the date. If the date is correct, contact an FSLSO Analyst to advise the date is correct, and we will manually accept the questioned transaction.
New Business Renewal (NBR)
This TIQ occurs when a new business and a renewal transaction are filed with the same effective date. The New Business Renewal (NBR) TIQ has to be corrected by the user before it can be manually accepted by an FSLSO staff member.
Invalid State Specified (ISS)
This TIQ only applies to multistate transactions and can be triggered for several reasons.
If a multistate Batch file with an initiating transaction effective on or after July 1, 2020, is submitted using any state allocations other than Florida or Non-Florida, it will be questioned. SLIP+ is programmed to only accept Florida or Non-Florida after June 30, 2020.
If an endorsement is filed on an initiating transaction effective on or after July 1, 2020, and the initiating transaction is subsequently backed out, it will be questioned. Once the initiating transaction is backed out, the endorsement becomes either a standalone type 2 transaction (SA2) or would be associated with an initiating transaction effective prior to July 1, 2020, triggering the ISS TIQ.
An initiating transaction effective prior to July 1, 2020 (i.e., June 1, 2020) and a subsequent endorsement effective after July 1, 2020 (i.e., July 15, 2020) are filed using state-by-state premium tax allocations. Then, an initiating transaction effective on or after July 1, 2020 (i.e., July 2, 2020) is filed on the same policy. The endorsement transaction will be questioned because it would now be associated with an initiating transaction effective on or after July 1, 2020, meaning the state allocation selections will need to be updated to Florida and Non-Florida.
Only the user can correct this questioned transaction.
- FAQ Agent Filing Information